Delivery & Returns

Delivery

We know you will be excited to receive your Meg Morton order as soon as possible, so we have tried to make the process straightforward.

 

Standard UK Mainland - 2 to 5 working days  £5.95 

Non-mainland UK, Jersey, Guernsey, Isle Of Man - 2 to 5 working days £9.95 

International EU - 7 to 14 working days  £20
 

Prices for postage are weight-dependent - for UK Mainland deliveries, if the overall weight of your package goes over 6kg, it will be classed as heavy goods.

- for overseas deliveries, the maximum weight on our site is 2kg.
If your order exceeds 2kg, please contact us for a quote on 01258 473207

Heavy Goods, Mainland UK Only 6 - 15kg £30.00
Large and heavy items furniture - very heavy items 15 - 200kg - 14 to 21 days  £60 Mainland UK only

Bespoke Orders

Made-to-order lampshades and hand-painted accessories, please allow 7-21 days
 
Fabric, printed to order, please allow 7-14 days
We will arrange for goods to be delivered by Royal Mail or courier, and a signature may be required.

Returns

We hope you will be happy with your order, however we understand that you may wish to return or cancel an order. (Under the Distance Selling Consumer Contract Regulations 2014) you must let us know within 14 working days of receiving your parcel. Please contact us on 01258 473207 or email us at: megmortonhome@gmail.com
We will offer you a refund, provided the products are returned in perfect condition and unused with the original packaging.
We are not responsible for return postage (unless damaged) and recommend that you keep the proof of posting receipt.
Once we have received the returned order in perfect condition, the refund will be processed within 14 working days.

Returns Address: Meg Morton, 1 Barber Cottage, Manston, Sturminster Newton, Dorset, DT10 1HA
Exchanges are available through our customer services team on 01258 473207.
Postage for this service is non-refundable.
Please note that all bespoke items - lampshades, soft furnishings, hand-painted items and fabric printed to order, are all non-refundable unless faulty.

Faulty Or Damaged Goods

If you receive an order which is faulty or damaged, please notify us within 2 days via email at: megmortonhome@gmail.com to arrange a replacement. Any return postage will be refunded.
We check all our products before dispatch, however damage can be caused in transit, so please notify the courier if a parcel arrives damaged.