Delivery & Returns

Delivery

We know you will be excited and eager to receive your Meg Morton order as soon as possible so we have tried to make the process straight forward.
Click & Collect
We now have a free click & collect option for local customers in and around the Shaftesbury and Sturminster Newton areas. Collection is from our studio at:
1 Barber Cottage
Manston
Sturminster Newton
Dorset
DT10 1HA
01258 473207
Simply choose this option on the checkout shipping page. We will then contact you to arrange a time slot.

Otherwise - Delivery charges are as follows:

 

Standard UK Mainland - 2 to 5 working days  £5.95 Christmas Last Order Date - 18th December

Non-Mainland UK Jersey, Guernsey, Isle Of Man - 2 to 5 working days  £9.95 - Christmas Last Order Date - 15th December

International EU - 7 to 14 working days  £20 - Christmas Last Order Date - 13th December

International Rest Of World - 7 to 14 working days £50 - Christmas Last Order Date - 9th December

Prices for postage are weight dependent - for UK Mainland deliveries if the overall weight of your package goes over 6kg it will be classed as heavy goods.

- for overseas deliveries the maximum weight on our site is 2kg.
If you order exceeds 2kg please contact us for a quote - Tel 01258 473207

Heavy Goods Mainland UK Only 6 - 15kg £30.00

Large & Heavy Items furniture - very heavy items 15 - 200kg - 14 to 21 days  £60 Mainland UK only

Bespoke Orders

Made To Order Lampshades And Hand Painted Accessories Please allow 7-21 days
 
Fabric Printed To Order Please allow 7-14 days
We will arrange for goods to be delivered by Royal Mail or Courier and a signature may be required.

Returns

We hope you will be happy with your order, however we understand that you may wish to return or cancel an order. (Under the Distance Selling Consumer Contract Regulations 2014) you must let us know within 14 working days of receiving your parcel. Please contact us on 01258 473207 or email us: megmortonhome@gmail.com
We will offer you a refund provided the products are returned in perfect condition and unused with the original packaging.
We are not responsible for return postage (unless damaged) and recommend that you keep the proof of posting receipt.
Once we have received the returned order in perfect condition the refund will be processed within 14 working days.

Returns Address: Meg Morton, 1 Barber Cottage, Manston, Sturminster Newton, Dorset, DT10 1HA
Exchanges are available through our customer services team on 01258 473207.
Postage for this service is non-refundable.
Please note that all bespoke items - lampshades, soft furnishings, hand painted items and fabric printed to order are all non refundable unless faulty.

Faulty Or Damaged Goods

If you receive an order which is faulty or damaged please notify us within 2 days via email: megmortonhome@gmail.com to arrange a replacement. Any return postage will be refunded.
We check all our products before dispatch however damage can be caused in transit so please notify the courier if parcel arrives damaged.